Which events have half price tickets?
The events available for half-price tickets change daily, depending on availability from the producers. The shows offering half price tickets can be viewed online or by calling the Info Line at 604.684.2787 (recorded message) after 10:00 am. Tickets are sold on a first come, first served basis, and can only be purchased in-person at the Tickets Tonight booth at 200 Burrard Street. Please note that half-price inventory is limited, and ticket purchases are limited to a maximum of 4 per customer.

Where is Tickets Tonight?
Tickets Tonight is located in the Visitor Centre at Plaza Level, 200 Burrard Street. We are located just across the street from Canada Place at the corner of Burrard and Canada Place Way and easily accessible by SkyTrain and SeaBus, via Waterfront Station. Tickets Tonight is wheel chair accessible.

When is Tickets Tonight open?
The Tickets Tonight booth is open daily 10:00am until 6:00pm.

What event tickets can I purchase in advance?
Tickets Tonight is an authorized Ticketmaster outlet. All venues and events registered with Ticketmaster are available for purchase at Tickets Tonight. Many independent box offices also choose to have their tickets available through Tickets Tonight. We work with local producers to ensure the broadest possible range of events are available. If for some reason Tickets Tonight does not have tickets available, we can assist the customer with purchasing directly from the producer.

Can I order tickets over the phone?
Yes, full price tickets can be purchased by phone. Our ticket purchase phone number is 604-684-2787. Our telephone line is open Tuesday through Saturday, 10:00 am to 5:00pm.

Please note:

• An additional charge of $2.50 per ticket may apply to some events when purchased over the phone.
• Only regular priced tickets can be purchased over the phone, half priced tickets can only be purchased in person at our booth.

If I purchase online (or by phone?) how do I get my tickets?
Tickets purchased online can be picked up at the Tickets Tonight booth up to 24hrs prior to the start of the performance. All tickets purchased online or over the phone may be picked up at the event's box office on the night of the performance. The box office will open one hour prior to the show.

We suggest that you arrive at least 30 minutes before the show to receive your tickets and get your seat, as many theatres do not allow latecomers into their venues.

How can I be sure to get the best tickets?
Some ticket quantities may be limited. To ensure you have the greatest selection we recommend:

• Getting to the booth as early as possible; generally around 10:00am for Friday and Saturday.
• Reviewing the day's selections ahead of time, on the infoline, or online at www.ticketstonight.ca
• Having an alternate show in mind if your first choice isn't available-be sure to check the posters and rack cards at the booth.

What is Tickets Tonight's refund policy?
All sales are final. Each show will have certain conditions, which should be reviewed before any purchase of tickets. Refunds are made only if an event is cancelled. Refunds are subject to the policy of the venue or producer of the event, and are net of all transaction fees.

Why am I paying a service charge?
Service charges assist us in covering staffing and adminstration costs at Tickets Tonight. The base ticket price is returned to the producer of the show.

How do I find out about and purchase shows that Tickets Tonight offers?
There are a number of ways to keep up to date with shows available at Tickets Tonight:

Online

There are two ways to get Tickets Tonight information online:

1. Check our website at www.ticketstonight.ca to see what we are selling, Please note not all events are available for sale online.

2. Subscribe to our daily email bulletin. It's sent to your address every day, and lists all our specials and daily half price offers. To receive this bulletin, log-on to www.ticketstonight.ca and click on the "sign up" button. Just follow the instructions to sign up. The daily email bulletin should arrive in your inbox around 5:00 PM each day. If at first you do not receive your daily email bulletin or your confirmation email, please check your junk mail folder.

Tickets Tonight Information line
Call our Tickets Tonight Information line (604.684.2787), to hear a recorded message listing the half price shows on sale. Please note - the Info line is updated at 10:00am each day, and may be updated through the day, however there may be times when a show sells out or a new show is added, and the infoline may not reflect this change.

In-Person
Visit us in person at the Tickets Tonight booth, located at Visitor Centre, Plaza Level, 200 Burrard Street, where the show board list half-price tickets and our friendly and knowledgeable staff can assist you with the variety of events on sale.

How safe is my information if I purchase online?
Tickets Tonight uses a Calgary-based company, RepeatSeat Inc., to transact sales on our web site. Secure Server Software is used to protect the privacy of each user and ensure all transmitted information is stored in a safe and secure manner. Please see the security policy for more detailed information.