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Meet Our Staff

Paul Sontz
Manager, Cultural Tourism & Tickets Tonight
Paul is Tourism Vancouver's Manager of Cultural Tourism and Tickets Tonight, where he oversees communications, works with event promoters, creates new partnerships, builds customer relations and markets Tickets Tonight. As Manager of Cultural Tourism, Paul works to build a stronger relationship between Vancouver's arts and culture scene and its tourism industry. He currently serves on the Board for the Alliance for Arts and Culture, the Culture Days Task Force, and was recently a part of the Metro Vancouver Regional Culture Committee. Paul is a member of INTIX, the International ticketing association, where he is a jurist on the awards committee and has led sessions at annual conferences. Paul holds a BFA from Brock University in Drama and a MFA from the University of Calgary in Theatre Directing.
Interested in selling your event through Tickets Tonight? To leverage this unique sales distribution channel, please contact Paul Sontz.

Mae Whyte
Team Lead, Experience Vancouver
Mae has been with the company since February 2010. Her role involves providing support to the front-line staff as well as administrative duties working with producers - building events in the ticketing system, executing contracts and social media marketing. You may even see here at Tickets Tonight selling you tickets to That Show You Love!

Janelle Wong-Moon
Visitor Experience Specialist
Janelle is thrilled to join the Tickets Tonight team. When not helping patrons or working festivals, she can be found hanging out at gigs, taking photos of food, or chasing puppies.

Jenn Upham
Visitor Experience Specialist
In addition to Tickets Tonight, Jenn keeps busy working for various arts and non-profit organizations around Vancouver; including the Vancouver Farmers Markets, the PuSh International Performing Arts Festival, and the Firehall Arts Centre. In her spare time, Jenn enjoys festivals, photography, riding bikes, growing vegetables, planning adventures and attempting to play the ukulele.

You may see other friendly faces at the Tickets Tonight booth; all of Tourism Vancouver's Experience Vancouver team members are cross-trained on the Tickets Tonight systems and often help us out by filling in on lunch breaks and days off. Say hi for us!

Downtown Ticket Booth

Inside the Tourism Vancouver Visitor Centre
Plaza Level, 200 Burrard St.

Open Daily: 8:30am to 6:00pm